Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal data when you use our website.

1. Data Controller

The controller of your personal data is:

WBS Solutions LLC Address: Ulica grada Vukovara 284, 10000 Zagreb, Croatia OIB: 62615118085 E-mail: info@wbs.hr

2. What Data Do We Collect?

When you send us an inquiry through the contact form, we may collect the following data:

• Full name
• Email address
• Phone number (if provided)
• Content of your inquiry

When a user visits this page via a link from an email campaign, the URL may contain a tracking parameter (uid) in the form of a unique identifier (UUID). The parameter is generated when the campaign is sent and is used solely to link the trial period request to the original campaign in our CRM system.

The parameter is stored together with the user's email address at the time of form submission and is processed exclusively for the purpose of managing trial access requests for the WBS system.

3. Purpose and Legal Basis for Processing

We process your data for the following purposes:

• Responding to your inquiries
• Communication related to your requests

The legal basis for processing is:

• Your consent (Art. 6(1)(a) GDPR) when you voluntarily fill out the contact form
• Legitimate interest (Art. 6(1)(f) GDPR) for internal administration and customer support improvement
• Legitimate interest (Art. 6(1)(f) GDPR) — tracking the effectiveness of email campaigns and correct assignment of requests within the CRM system.

4. Data Sharing

We do not share your data with third parties, except:

• when legally required
• when necessary for providing the requested service, with your prior consent

5. Data Retention Period

We retain your personal data for a maximum of 12 months from the date of receipt, unless otherwise required by law or if there is a need for longer retention for the establishment or defense of legal claims.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. User Rights

You have the right at any time to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of data
• request restriction of processing
• object to processing
• transfer data to another controller

To exercise your rights, please contact us via email at: info@wbs.hr

You also have the right to file a complaint with the supervisory authority:

8. Cookies

Our website may use cookies to enhance user experience. You can find more information in our Cookie Policy.